Sales Service Coordinator [Germany]


 

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Every great story has a new beginning, and yours starts here.

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role...

The Distribution Sales Service Coordinator holds a key role in the Distribution team. The person works at the heart of the department and is making sure the “clockwork” of the business is running smoothly. We are looking for a detail focused person who is self driven, a good communicator and open to take on a great variety of tasks. The person makes sure the distribution business has all contracts in order, knows termination deadlines, makes sure all necessary processes are kept in order and is a key poc for internal and external stakeholders.

Please note this position is part time, 25 hours a week.

Your Role Accountabilities...

  • Answering customer inquiries in German and English

  • Oversight of PO number creation

  • Responsible for keeping address data sets up to date for events and mailings

  • Taking a lead position for setting up contract details in the core contract storage system (DORS) and making sure the approval process is in line with policies

  • Supervision of signature processes both manually and electronically via DocuSign

  • Organising phone calls and team meetings

  • Being an expert on billing matters, reviewing and resolving issues where they arise

  • Checking and ensuring payments of incoming invoices

  • Key role in supporting the billing and collections teams

  • Review of reports and A/R invoices

  • Electronic filing of important documents, contracts, and invoices

  • Creation and preparation of high-quality presentations in German and English

  • Liaising with key stakeholders from various departments locally and internationally

  • Optimising internal processes

Qualifications and experience...

  • Fluency in German and English

  • Media work experience

  • High level of proficiency in MS Outlook, Excel & PowerPoint

  • Self-driven mindset and a team player

  • High attention to detail

  • Good communication skills and ability to collaborate with multiple global stakeholders within a matrix organisation

  • Understanding of TV / Media landscape in Germany, Austria and Switzerland preferred

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

The Legal Bits…

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. Severely disabled employees are welcome in our company and will be given special consideration if they are equally qualified. Flexible working hours are offered to assist.

If you’re a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at recruitadmin@wbd.com.

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