Hint is the leading astrology app in the world, with over 35 million downloads. We offer hyper-personalized astrology services through our digital subscription product. The insights in Hint are unique to each person, being carefully crafted by our AI engine combined with the knowledge of our professional human astrologers.
About the role
We are seeking an experienced IT Manager with a minimum of 5 years of experience in the tech industry, who can effectively manage our IT and internal security functions, and can support our help desk functions while the SysOps team will grow.
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The ideal candidate will have a strong background with JAMF MDM (Mobile Device Management) and relevant cloud technologies, with a heavy emphasis on security. Manage and lead the IT and internal security operations, ensuring the availability, performance, and security of our systems.
Employment
Please note that for this role, your employment status will be as a Full-time independent contractor or self-employed.
What you'll do
Oversee the maintenance, configuration, and troubleshooting of our IT infrastructure, including networks, servers, and software applications
Implement and maintain robust security measures, including access controls, data protection, and incident response protocols
Collaborate with cross-functional teams to define IT requirements and ensure the successful implementation of technology initiatives
Develop and enforce IT policies, procedures, and best practices to ensure compliance with industry standards and regulatory requirements
Evaluate and recommend new technologies and solutions that align with the company's business objectives and enhance operational efficiency
Manage relationships with external vendors, service providers, and consultants, ensuring timely delivery of services and adherence to service level agreements
Provide leadership and guidance to the IT team, fostering a collaborative and inclusive work environment
Stay up-to-date with industry trends and emerging technologies, and proactively identify opportunities for improvement
About you
Minimum of 5 years of experience in the tech industry.
Proven experience with a focus on IT infrastructure, help desk and security management.
Strong knowledge and experience with relevant cloud technologies.
Demonstrated expertise in implementing and managing security controls, policies, and procedures.
Experience with remote team management and working in a distributed work environment.
Excellent problem-solving and decision-making skills.
Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
Proven track record of managing projects and delivering results within established timelines and budgets.
Proven work with Atlassian, Office 365 administration, OS X, iOS, and Android, Networking hardware (firewall security gateways, managed switches, etc.) Incident response, etc.
Benefits
Flexible, remote working environment
In-person company retreats and virtual gatherings
Apple laptop and equipment for your needs
Unlimited PTO
By joining Hint, you’ll become part of a team that picks each other up, collaborates daily, and works hard, fast, and smart because they’re motivated and passionate about being the best in the industry. We thrive on innovation, we push the boundaries, and we’re proud of the work we do!
All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
